Initial Disclosure Document

© Black Country Caravans & Camping 2023. All Rights Reserved.
Black Country Caravans & Camping is a trading name of BCC & C Limited. Registered in England, company number 14574391.
Registered office - Black Country Caravans, Corngreaves Road, Cradley Heath, England, B64 7DA.
We are authorised and regulated by the Financial Conduct Authority. Our FCA firm reference number is 992686.

Initial Disclosure Document

Who are we?
BCC & C Limited T/A Black Country Caravans and Camping
Tel: 01384 636465
Email: mail@blackcountrycaravans.co.uk
Website: www.blackcountrycaravans.co.uk

We are a credit broker and not a lender. Finance subject to status. Terms and conditions apply. A guarantee may be required. Over 18s only. Our privacy policy can be found on our website above.

Who regulates us?
We are authorised and regulated by the Financial Conduct Authority, our firm reference number is 992686. We are limited to secondary credit broking to arrange finance for vehicle transactions. You can check this information at https://www.fca.org.uk/.

Which service will we provide for you?
We can introduce you to a limited number of lenders and their finance products which may have different interest rates and charges. This group of lenders provides us with a range of products which may be suitable for your vehicle purchase requirements.

We will explain the key features of those products to you, but we do not make a recommendation on which product may best suit your needs. You must decide whether the finance product is right for you.

We are not independent financial advisers and so are unable to provide you with independent financial advice. There are also other sources of finance which you may wish to investigate.

We do not charge you a fee for our services. Whichever lender we introduce you to, we will typically receive commission from them by either a fixed fee or a fixed percentage of the amount you borrow. Details of this payment will be shown on your finance documents.

The lenders we work with could pay commission at different rates. However, the amount of commission we receive from a lender does not have an effect on the amount you pay to that lender under your credit agreement.

What to do if you have a complaint
If you wish to make a complaint, please contact Chris Richardson at Black Country Caravans and Camping.

To register a complaint contact us by either: Email: mail@blackcountrycaravans.co.uk ,
Telephone: 01384 636465 or write to us at: Black Country Caravans and Camping, Corngreaves Road, Cradley Heath, West Midlands. B64 7DA.

You have the right to refer any unresolved complaint to the Financial Ombudsman Service, Tel: 0800 023 4567 or https://www.financial-ombudsman.org.uk/.